The types of applications supported by SciSys are diverse in size as well as technologies. They range from small Microsoft applications developed in Access, Excel & Visual Basic through to browser based clients linking to complex multi-tier J2EE and .NET architectures.
SciSys can provide support to both bespoke developments, whether carried out by ourselves or other 3rd parties, as well as packages and tools such as Business Objects, Lotus Domino, MapInfo etc.
For the take on of applications developed by 3rd parties we have established procedures for knowledge acquisition, auditing and the transitioning of the application into our support environment. Ensuring that a stable baseline is obtained and maintained under configuration control is a key element in providing successful support service.
A managed application support service can be viewed as an insurance against the risk of negative impact on the business should an application experience a problem. With our services you are provided with direct access to support specialists with the knowledge and skills to solve problems when they arise.
Our flexible approach to the commercial arrangements allows us to tailor our services to meet the needs of the client whilst providing insurance and service they require. Nobody likes to pay for something that is not used therefore we can apply a range of packages that may allow you to divert this time into enhancement or development work instead, or discounting future support therefore removing the risk of paying for a service that is not required.
See Supported Technologies for more details of the technologies and products supported by SciSys.
